Warehouse Customer Administrator

Location: Dublin 15
Industry: Warehousing / Logistics / Distribution
Job Type: Full-time, Permanent

Role Overview

We are currently recruiting for an experienced Warehouse Customer Administrator to join our client’s busy team based in Dublin 15.

The successful candidate will be responsible for handling customer enquiries, processing information, maintaining accurate records and supporting daily warehouse operations.

This role would suit someone with strong administration and customer service experience who is comfortable working in a fast-paced warehouse environment.

Key Responsibilities

• Handle customer enquiries via phone and email, providing a professional and efficient service.
• Build and maintain strong relationships with new and existing customers.
• Liaise with internal teams to ensure customer requirements are met.
• Resolve customer queries and identify opportunities to improve service levels.
• Process and maintain accurate information using SAP and other internal systems.
• Prepare, update and distribute regular customer reports.
• Support stock management, goods-in and goods-out activities when required.
• Assist with general administrative duties to support daily warehouse operations.
• Ensure all customer and operational records are maintained accurately.

Skills & Experience

• Minimum of 2–3 years’ experience in a similar customer service or administration role.
• Previous experience working in a warehouse, logistics or distribution environment is desirable.
• Experience using SAP or a similar ERP system.
• Strong Microsoft Office skills, particularly Excel, Outlook, PowerPoint and Word.
• Excellent communication, organisational and problem-solving skills.
• Ability to manage multiple tasks and prioritise workloads effectively.
• Strong attention to detail and accuracy.
• A proactive, flexible approach with the ability to work independently and as part of a team.
• A customer-focused attitude with the ability to build positive working relationships.

Apply Now

If you have experience in warehouse administration or customer service and are looking for your next opportunity in Dublin 15, we would love to hear from you.

Apply today or get in touch with Pivotal Recruitment to find out more.