Privacy Policy

1. Introduction

Pivotal Recruitment Limited (“we”, “us”, “our”) is committed to protecting the privacy of all individuals whose personal data we process.
This Privacy Policy explains how we collect, use, store, and protect your personal information in accordance with the General Data Protection Regulation (EU) 2016/679 (“GDPR”) and the Data Protection Act 2018 (Ireland).

By engaging with us – whether as a candidate, client, supplier, or website visitor – you agree to the terms of this Privacy Policy.

2. Who We Are

Pivotal Recruitment Limited is a recruitment agency specialising in Construction, Engineering, Commercial & Business support recruitment.
Registered in Ireland under company number 795875.

Registered address: WeWork 2 Dublin Landings, North Wall Quay,  Dublin, D01 V4A3
Email: info@pivotalrec.ie
Phone: +353 (0) 1 963 6036

We act as a Data Controller when processing personal data for recruitment purposes.

3. What Personal Data We Collect

Depending on your relationship with us, we may collect the following personal information:

For candidates:

• Name, address, contact details (email, phone number).
• CV/resume, education and employment history.
• Skills, qualifications, professional memberships.
• References and right-to-work documentation.
• Financial information.
• Notes on interviews, placements, and communications.

For clients and suppliers:

• Business contact details (names, emails, phone numbers).
• Contract and billing information.

Website and communications:

• IP address, browser information, and cookies (where applicable).
• Records of email and phone communications.

4. How We Use Your Information

We process your personal data to:

• Provide recruitment and employment placement services.
• Match candidates to suitable job opportunities.
• Communicate with candidates and clients regarding job openings and placements.
• Verify identity, qualifications, and right-to-work status.
• Process payments and comply with tax or employment obligations.
• Maintain business records and improve our services.

5. Legal Basis for Processing

We process personal data under the following lawful bases as defined by Article 6 of the GDPR:

• Consent – when you agree for us to hold and share your data for recruitment purposes.
• Contract – when processing is necessary to perform a contract or take steps prior to entering one.
• Legal obligation – where required to comply with Irish employment or tax law.
• Legitimate interests – to operate our recruitment business effectively and provide professional services.

6. Data Sharing

We may share your information with:

• Clients (potential employers) as part of the recruitment process.
• Payroll providers or umbrella companies (for contractors).
• Background check or reference providers (with your consent).
• Legal or regulatory authorities if required by law.

We will never sell or trade your data to third parties for marketing purposes.

7. International Data Transfers

Where we transfer your data outside the European Economic Area (EEA) (for example, to a client or cloud service provider), we will ensure appropriate safeguards are in place, such as Standard Contractual Clauses (SCCs) or equivalent protection under GDPR.

8. Data Security

We take appropriate technical and organisational measures to protect personal data against loss, misuse, unauthorised access, or disclosure.
Your data is stored securely on our CRM system and only accessible to authorised personnel.

9. Data Retention

We retain personal data only as long as necessary for recruitment and compliance purposes.
Typically, we will hold your information for up to 6 years after our last contact, unless you request otherwise.
You can ask us to delete your data at any time (see Section 10).

10. Your Data Protection Rights

Under the GDPR, you have the right to:

• Access the personal data we hold about you.
• Request correction or deletion of your data.
• Withdraw consent at any time.
• Object to or restrict processing.
• Request a copy of your data in a portable format (data portability).

To exercise any of these rights, please contact us at info@pivotalrec.ie .

If you are not satisfied with how we handle your data, you have the right to lodge a complaint with the Data Protection Commission (DPC):
Website: www.dataprotection.ie
Phone: +353 57 868 4800

Address: 6 Pembroke Row, Dublin 2, D02 X963

11. Cookies and Website Tracking

Our website may use cookies to enhance user experience, analyse site usage, and improve functionality.
You can manage your cookie preferences through your browser settings or via our cookie notice.

12. Updates to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website, and we will notify you of any significant changes.