This is an exciting opportunity to join a successful growing global organisation in a credit control capacity for a 12 month contract.
Excellent company culture that values its’ employees and celebrates success. Potential opportunity for contract extension and always opportunities in other departments within this growing company.
Role purpose:
To manage and coordinate the ledger of a large customer base along with ensuring the financial targets are achieved.
Key accountabilities:
• Oversee the entire ledger and work from it to ensure good result at month end
• Manage and participate in cash collections, adhering to and enhancing controls to ensure timely payment of customer invoices
• Regular review of debtors and follow up actions
• Issue invoices/statements to customers monthly
• Issue copy of invoices and statements as requested by customers
• Liaise and communicate effectively with customers to manage their accounts and resolve payment queries
• Liaise with sales department when PO’s are not issued & POD’s are not signed
• Engage with other branches to resolve issues on accounts when goods are purchased throughout the country
• Ensure stuck dockets are cleared regularly with Branch Manager
• Open new accounts
• Ensure timely credit escalation
• Receive and process customer payments for all three Cork branches
• Manage the daily cash (counting the float & ordering change)
• Accurately manage the petty cash for all three Cork branches
• Prepare bank lodgements
• Other ad hoc duties
Essential experience
• Minimum 1-2 years’ credit controller experience while managing a large customer base
• Proven experience dealing with customers on the phone.
• Delegation of tasks to team members and ability to juggle different demands and switch between them as appropriate
Desirable experience:
• Ability to demonstrate a successful track record and show the achievement of financial objectives and targets
• Able to respond flexibly and empathetically to customer needs, managing their expectations effectively showing high accuracy and attention to detail
Technical / Functional skills
• Demonstrate good organisational and time management skills
• Good attention to detail and be able to prioritize and work well under pressure
• Strong communication skills to deal on a regular basis with colleagues at all levels of the organization and in all functions, in particular when working closely with non-financial employees
• Strong people management skills with experience managing teams
• Demonstrate conflict resolution skills and problem solving skills
• Excellent Excel, Word and Outlook skills
• Fluency in English both written and spoken
Special Requirements:
• Full clean driving licence is ideal but not essential as only required to travel to internal credit team meetings every few months